Catalyst Connection 9: Handling Poor Performers

Show regulars (Alan Jackson, Tony Jackson, and Connie Poteat) are joined by guest Janette Allen on this episode that tackles the tough topic of dealing with employees who are performing poorly. The panel takes a in-depth look at the important difference between 'poor performance' and a 'poor performer'. ---- The Catalyst Connection is a joint production of The Jackson Group and Jackson Group Interactive. The Jackson Group is a management consulting firm specializing in employee and customer satisfaction surveys for various industries, with a special division tailored to the healthcare field. To learn more about The Jackson Group, please visit their web site at www.thejacksongroup.com . Jackson Group Interactive is a full-service film, video and multimedia production firm specializing in educational, training, marketing, and creative pieces to serve a wide variety of industries. To learn more and to see samples of their work, visit their web site at www.jginteractive.com .